Your Outsourced IT Department

Using Digital Media Infrastructure as your outsourced IT department enables your business to concentrate on having the right staff to run and grow without the overhead of a service based salary that does not directly add benefit to your bottom line.

A fraction of the cost of a single salary yet with the benefits of multiple trained IT support staff, we are on call to visit site or remotely fix problems should they arise. Dealing with a very varied client base whom offer many different challenges, our experience continues to grow and we pass this benefit on to all our other customers.

Our network monitoring service warns us of potential problems before they become critical thereby enabling us to deal with them proactively. Checking your broadband resilience and key network services, we are constantly in touch with your key technology systems.

We have realistic service level agreements and will keep you informed at all times.
We manage your systems so you can concentrate on running the business.
Our fixed price service eliminates expensive call-out charges.
We use the same technology as corporates but without the overhead.
Proactive maintenance means we stop problems before they start.

Maintenance

We perform continual routine maintenance on your infrastructure - just like you would on a car. This includes:

Installation of security updates.
Monitoring for any signs of faults.
Management of firewall and other security settings.
Remote maintenance is non-invasive and will not disrupt your workflow.

Support

This includes server operating systems and network infrastructure supplied by ourselves including callouts. We will also help resolve faults caused by third parties.

Web Services

Small companies often struggle with the Internet and its services and settle for second best because they're overwhelmed with options and acronyms they don’t understand. We have huge internet experience and provide support with most applications.